Privacy Policy

Whenever you access our products or services or interact with us in other ways we, Southern Distilling Company, LLC and our affiliate companies, collect and use information about you (referred to as your “personal information”) from the www.southerndistilling.com website (the “Site”). This Privacy Policy describes how we collect, use, maintain, and disclose your personal information and how you can contact us.

How we collect personal information:

We may collect personal information from you in a variety of ways, including but not limited to, when you:

  • Access our Site, products and services, including mobile apps
  • Subscribe to our newsletters
  • Create an online account
  • Participate in a survey
  • Submit a form
  • Make a purchase on one of our online stores or return something to us
  • Contact us for assistance
  • Communicate or interact with us on social media

You can browse our Site anonymously. We only collect information containing personal information from our Site when you voluntarily provide such information to us. You may always refuse to supply personal information, except that it may prevent you from engaging in certain activities on the Site.

We also collect personal information from other sources:

  • Social media networks, including the information processed in your login to access our services, such as your name, email address, photo, list of social media contacts, and other information that you make accessible to us when you connect your social media account to your services account. The specific information available depends upon your security settings and the privacy policy of your social media network
  • Joint marketing partners, who have collected your information and share with us
  • Publicly available databases

How we collect non-personal identification information:

We may collect non-personal identification information about you when you interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the technical way you connected to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies:

Our Site may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please be aware that some parts of the Site may not function properly.

How we use collected information:

We may collect and use your personal information for the following purposes:

  • To improve our customer service
  • To administer a promotion, contest, or other Site content
  • To develop new products and services
  • To audit so that we are complaint with legal, regulatory or contractual requirements
  • To send you communications that you request regarding new products and services, company news, and related updates, and
  • To identify usage trends, such as which products and services that we offer are of most interest to you.

How we protect your information:

We have adopted appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

How we share your mobile information:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

Who receives your personal information:

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners, affiliates and advertisers for the above purposes. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Access to services by underage individuals:

Our Site is not directed to individuals who are under the legal age to purchase alcohol, and we do not knowingly collect personal information from such individuals. No part of our Site is structured to attract anyone under the age of 21.

Changes to this privacy policy and your acceptance of these terms:

We may change this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to check this page frequently for any changes to stay informed about how we are protecting the personal information that we collect.

By using this Site and its services, you acknowledge and agree that you accept this Privacy Policy, as updated. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us:

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this site, please contact us at:

Southern Distilling Company, LLC

211 Jennings Road
Statesville, NC 28625
cheers@southerndistilling.com

If you are sending us information, please do not include credit card or other sensitive information in your emails to us.